ARCO Franchise Privacy Policy | Arco

Privacy Policy

Tesoro Corporation, its subsidiary companies and affiliates (collectively, “Tesoro” or “Company” or “We”) are committed to honoring the privacy and security of visitors to the Tesoro website and other related or linked Tesoro sites (the “Site”). To demonstrate our firm commitment to privacy and security, and so that you may understand our practices for gathering and using personal information from visitors to the Site, we have created this Privacy Policy. Due to the sensitive nature of some of the information we may collect from visitors, which may include information about you that is not publicly available and can identify you, such as your name, mailing address, e-mail address, date of birth and phone number (“Personally Identifiable Information”), we believe it is important to satisfy strict privacy requirements.

The following discloses our information gathering and dissemination practices for the Site and how we handle information we learn about you from your visit to the Site. Please note that other Personally Identifiable Information and other information collected about you from other parts of Tesoro’s business, such as retail store locations and Tesoro Commercial Fleet CardsSM, may be regulated differently and/or subject to different privacy practices. Specifically, this Privacy Policy does not apply to the site.


We collect the Personally Identifiable Information you choose to give us in order to better serve you. Tesoro collects your information only to: (a) provide you with the products (including gift cards), services (such as webcasts, special promotional opportunities, and an online employment application process), and information (including e-mail Alerts and Investor Information), that you request; and (b) help us provide a better level of service to you and other visitors. We strive to protect the security and confidentiality of the information we collect.


When you browse the Site and have not registered for any particular service from Tesoro, you browse anonymously. Personally Identifiable Information is not collected when you merely browse but rather only upon direct submission by you.

A. Direct Submissions from You When you submit information to this Site (including, but not limited to, completing retail employment applications, information requests and registering for e-mail Alerts or webcasts), you may be asked to provide Personally Identifiable Information. For instance, in the employment application and on the various “contacts” and registration pages, we may ask for this Personally Identifiable Information in order to facilitate requests, provide personalized service and communicate separately with a visitor. These direct submissions of information which may or may not include Personally Identifiable Information may be gathered by Tesoro in furtherance of the uses listed above.

B. Other Non-Personal Information Collected Through Technology We also collect certain non-personal information through technology to make our Site more interesting and useful to you including:

(a) Cookies. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Our Site uses cookies to keep track of certain statistical information relating to your session and allows us to enhance your online experience and improve the Site. Tesoro will never use cookies to retrieve information from a computer that is unrelated to our Site or a visitor’s interaction with this Site. Our cookies do not collect Personally Identifiable Information. Most internet browsers permit you to erase or block cookies. Refer to your browser instructions to assist you in this process, although doing so may affect your ability to use the Site to its maximum benefit

(b) Click Stream Data. As a person browses the Internet, a trail of electronic information is left at each site he or she visits. This information (“click stream” data) can be collected and stored by a site’s server. Click stream data can tell us the type of computer and browsing software used, the address of the web site from which the visitor linked to our Site and the Internet protocol (“IP”) address of the visitor’s computer, and in some instances, his or her e-mail address. We may use click stream data to determine how much time visitors spend on each page of the Site and how they navigate through the Site. We will only use this information to improve this Site. Any collection or use of click stream data will be anonymous and aggregate, and will not contain any Personally Identifiable Information.


We do not sell, trade or rent any Personally Identifiable Information collected from this Site with any nonaffiliated third parties. However, from time to time, we may enter into contractual agreements with nonaffiliated third parties to provide services. These parties may receive your Personally Identifiable Information in the following limited circumstances:

(a) to contractors and third parties we use to support our business (such as, fulfillment services, Web hosting facilities or technical support), in which case we will require such third parties to agree to treat your information in accordance with this Privacy Policy and use it only for the same purposes;

(b) in connection with the sale, assignment, or other transfer of all or a portion of the business of Tesoro, in which case we will require any such buyer to agree to treat your information in accordance with this Privacy Policy and use it only for the same purposes;

(c) to respond to valid legal process and law enforcement requests or, where required by applicable laws, court orders, or government regulations;

(d) to protect and defend our rights and property, including misuse or unauthorized use of the Site; or

(e) to protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).


Tesoro is committed to protecting children’s privacy, and we encourage parents and guardians to take an active role in their children’s online activities and interests. Tesoro does not knowingly collect Personally Identifiable Information from children under the age of 13 and Tesoro does not target the Site to children under 13. We therefore also ask you, if you are under 13 years old, please do not provide Tesoro any of your Personal Identifiable Information (for example, your name, address and email address). If you are under 13 years old and you nevertheless wish to ask a question or use the Site in anyway which requires you to submit any such Personally Identifiable Information please get your parent or guardian to do so on your behalf.


You transmit Personally Identifiable Information and other information to Tesoro at your own risk. However, the security and confidentiality of your information is extremely important to us. We have implemented industry standard technical, administrative, and physical security measures to protect your information from unauthorized access and improper use. Internally, Tesoro restricts information from the Site under our control to those persons who have a need to know such information. From time to time, we review our security procedures in order to consider appropriate new technology and methods. Please be aware that, despite our efforts, no security measures are perfect or impenetrable. We encourage you to protect against unauthorized access to your computer and to be sure to sign off when using a shared computer.


Tesoro controls and operates this Site from our offices in the State of Texas, U.S.A. We do not represent that materials on this Site are appropriate or available for use in other locations. Persons who choose to access this Site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable. By accessing or using this Site, you expressly waive any and all rights, including those related to privacy, to the extent such rights are different and/or in conflict with those rights protected by United States federal or Texas laws. By providing any information to this Site, you fully understand and unambiguously consent to the collection and processing of such information in the United States. You further agree and expressly consent to the exercise of personal jurisdiction in the state or federal courts of Bexar County, Texas in connection with any such dispute relating to the content or use or this Site and any information or data communicated through this Site including Personally Identifiable Information.


You may at any time remove your contact information that you previously provided to this Site from our e-mail database to not receive future communications and offers via e-mail by going to this link to unsubscribe: There, you may unsubscribe from certain e-mail communications you previously elected to receive. You may also change your e-mail options at any time, by unsubscribing and then re-entering and submitting your preferred e-mail address at the page on the Site where you previously registered.


As a convenience, Tesoro may provide links to websites operated by third parties. Tesoro is not responsible for the privacy practices or the content of any such linked sites, unless such site is owned or maintained by Tesoro. Please refer to those sites for specific information about their privacy or security practices or policies.


By accessing or using this Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, do not use or access this Site.


We reserve the right to modify, add, or remove parts of this Privacy Policy at any time and we will post those changes on this Site. Please check this Site periodically for changes. Continued use of this Site following the posting of changes constitutes acceptance of these changes.


If you have a question about this Site or our privacy practices, please contact us here.

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