Our business model is our strength, but our franchisees are the backbone of our organization, and we are proud to share their stories. After all, their success is our success!
Success Stories – In the Words of Our Dealers and Franchisees
Nachhattar and Susana Chandi (Est. 1997 – 19 Sites)
The Chandis are a dynamic, business-savvy duo who started their venture with a single independent gas station. The two are both immigrants—Susana came from Mexico and Nachhattar (Chandi as he is called) came from India. Their great success came by establishing a vision, understanding their consumer base, and dedicating themselves to working hard.
“We are the American Dream. We started from scratch and built an enterprise bigger than we could have imagined,” says Chandi. “Together, Susana and I established our success by cultivating a foundation of strong employees and partnering with the best brand—ARCO.”
Loyal to the ARCO brand, the Chandi’s have owned over 20 ARCO and ampm gas stations throughout California and attribute their achievements—just as they do their business ventures—to dividing and conquering. Susana has a keen business sense and focuses on operations, while Chandi has a sharp vision and concentrates on development.
“We have been blessed with much success, and it’s gratifying to be able to share it with our employees,” says Susana. “ARCO nurtured our expansion and success. They treat us like family and that’s how we treat our employees.”
Mike Sater (Est. 1987 – 17 Sites)
Over the years, Mike Sater has opened more than 80 ARCO stations throughout Southern California. An engineer by trade, the entrepreneur started his legacy with ARCO franchising by working with his older brother at his ARCO station. An astute apprentice, Sater learned the business from all perspectives. Soon after, he branched off to start his own endeavor with a keen business sense and excellent customer service.
“We are in the customer service industry and we know they have options. Together with ARCO management, we plan our business based on consumer expectations,” says Sater. “ARCO’s longevity and our strong relationship with company leadership is a testament to our success! I’ve been in this business since 1979 and have learned you have to believe in the brand you partner with.”
A mentor to his sons Abraham and Hassan, Sater is grooming them to take over the business he is so passionate about. “My first piece of advice to them is to love what they do and they’ll enjoy their successes more. I love what I do!”
Oscar and Ash Etemadian (Est. 1998 – 4 Sites)
An electrical and civil engineer by trade, Oscar Etemadian embraced his entrepreneurial spirit to build a business he loves from the ground up – literally. A tactical businessman, Etemadian calculates each move carefully.
“ARCO shares my vision for long-term success. Their infrastructure is built behind consistency, and I can trust they will help guide my business as carefully as I do,” says Etemadian. “My success comes from not taking shortcuts and understanding today’s customers and their expectations.”
A family affair, Dr. Ash Etemadian practices internal medicine but notes the family business gives him the flexibility to satisfy the entrepreneurial spirit which is inherent in his DNA.
“The best part of our family business is working with my dad. He taught me from a young age that hard work is where it starts,” says Dr. Etemadian. “ARCO is for anyone with a vision and the drive to fulfill it. Just like my dad, I apply the concepts I’ve learned in my field to our family business and it works!”
Mohammad and Heidi Bahmani (Est. 1992 – 6 Sites)
Once a mechanic’s apprentice, Mohammad Bahmani had visions of being an entrepreneur. Together with his wife Heidi, the two set out to build their family business from scratch based on hard work, dedication and trust.
“We’ve come a long way from our early beginnings and I could not be more content. This business is a family affair. Our children were raised at our first store and can merchandise alongside our best employees,” says Mohammad Bahmani. “I’m proud that my wife and I built our success together, and we did it with the best company imaginable – ARCO. With ARCO and ampm we get consistency with quality product and equally as important, their management.”
A former bank teller, Heidi Bahmani takes a holistic view of their business. “I’ve taken the time to learn the entire business and by doing so, I can guide our employees and advise on business decisions,” says Heidi. “Our success is based on following ARCO and ampm’s direction and the mutual respect my husband and I have for each other. With ARCO and ampm, we know their plans are tried and tested, so we can trust their direction. The beauty of our family relationship is that we are partners in life as well as in business and we respect each other’s strengths – one person is not great at everything – that’s why our business thrives!”
Humberto Flores (Est. 2010 – 7 Sites)
After running a stable of 45 independent gas stations from Southern California to Arizona, Humberto Flores took a no-nonsense approach to learn the fuel and convenience store business, hands on. A discerning businessman, Flores knows how to sell gas – he built his enterprise by turning failing stations into a flourishing success stories and has never looked back!
“From the moment I opened my first ARCO and ampm station, I knew it would be a success. It was the perfect partnership for the right location,” says Flores.
Focused and determined, Flores uses his business acumen to turn his vision into a profitable reality.
Aa a multi-site owner, Flores says, “The consumer experience makes a difference in this industry. By training my supervisors and staff properly, I can rest assured that the business will run the way I want it to—hassle free.”
Set on learning the business his father built, Flores Jr. says, “I want to learn the ropes from the best! I want to make him proud.”
Rhonda Jacobs (Est. 2014 – Single Site)
A savvy business owner, Rhonda Jacobs was a renowned local real estate and commercial broker for over 35 years. Jacobs used her broker skillset and business know-how to develop a vision for her vacant property nestled within a busy hard corner.
“I knew right away that ARCO would be the perfect fit,” says Jacobs, “so I made a few calls to make it happen and haven’t looked back!”
Her vision for her property became a reality in 2014 when she built the site from the ground up with help from ARCO personnel. Since opening its doors, her site is consistently ranked as a top performer for volume and c-store profitability.
“I love being an ARCO dealer! By incorporating my business sense with ARCO and ampm’s guidance, I have what I need to ensure success,” says Jacobs. “At this stage of my life, I wanted a nice change of pace from real estate, and I got it!”